Very frustrated with Telstra's non-service and non-support with my dialogue with the Virtual Assistant below:

By Ouyang Yu




Hi! I'm Telstra's Virtual Assistant.

In a short sentence, let me know how I can help you today.
You
 - 14:40
hi there
Codi
 - 14:40

Hey there. What can I help you with?
You
 - 14:41
I need to speak to a living person, not someone virtual
Codi
 - 14:41

I'd like to help. Let me know what I can do for you today.
You
 - 14:41
are you a real living person?
Codi
 - 14:41

To get you the right help, let me know if this is for Personal or Business.
Codi
 - 14:41
Codi
You
 - 14:41
Codi
 - 14:41

Due to the impact of COVID-19 restrictions on our teams and partners in Australia and around the globe, we have no chat team members available to assist.

We understand how frustrating this is. We're doing everything we can to find alternative solutions to improve things, but these are highly unusual circumstances, and this will take time.

We're prioritising Medical Priority Assist, service faults and high-risk cases, so if your enquiry is not one of these, please reconsider calling us at this time.

You can get self service help through our Support Centre. To manage your account online, log in to My Account, or download our apps.
Codi
 - 14:41

If you need help with anything else, please let me know.
You
 - 14:42
not very helpful and very frustrating








Business
Codi
 - 14:41

Due to the impact of COVID-19 restrictions on our teams and partners in Australia and around the globe, we have no chat team members available to assist.

We understand how frustrating this is. We're doing everything we can to find alternative solutions to improve things, but these are highly unusual circumstances, and this will take time.

We're prioritising Medical Priority Assist, service faults and high-risk cases, so if your enquiry is not one of these, please reconsider calling us at this time.

You can get self service help through our Support Centre. To manage your account online, log in to My Account, or download our apps.
Codi
 - 14:41

If you need help with anything else, please let me know.
You
 - 14:42



Codi
 - 14:42

Sorry, I didn't get that.

So I can help, try asking your question a different way.
You
 - 14:42
you are not helpful at all
Codi
 - 14:42

Sorry, I didn't get that.

So I can help, try asking your question a different way.
You
 - 14:42
you are so stupid

Codi
 - 14:42

Sorry, I didn't get that.

So I can help, try asking your question a different way.
You
 - 14:42
you are not helpful at all
Codi
 - 14:42

Sorry, I didn't get that.

So I can help, try asking your question a different way.
You
 - 14:42
you are so stupid







not very helpful and very frustrating
Codi
 - 14:42
Sorry, I didn't get that.

So I can help, try asking your question a different way.
You
 - 14:42
you are not helpful at all
Codi
 - 14:42

Sorry, I didn't get that.

So I can help, try asking your question a different way.
You
 - 14:42
you are so stupid

Comments

Jade said…
just a robot, hahaha
March 30, 2020 at 1:49 PM
Post a Comment

Popular posts from this blog

LOWER DOWNS, RUBBISH AND LOW POETRY by Ouyang Yu

By Ouyang Yu
Beauty is so far from being the dominant principle of modern poetry that many of the most splendid modern works are clearly portrayals of ugliness - Friedrich Schlegel ( On the Study of Greek Poetry , 1797) Contemporary Chinese poetry has unashamedly turned from the sublime and sacred to the vulgar and profane. In April 1999 at the Panfeng Conference in Pinggu County, Beijing, poets split into two camps, the  zhishi fenzi  (intellectual) and the  minjian . 1  The poets in the intellectual camp (Wang Jiaxin, Ouyang Jianghe, Xi Chuan, Zang Di and others) were mostly well-published, anthologised, critically acclaimed, well-travelled and internationally well-connected. As university professor and poetry critic Cheng Guangwei noted, much of their poetry reflects the influences of Western literary masters such as Yeats, Rilke, Lowell, Pound, Baudelaire, Milosz, Pasternak and Brodsky. 2  The  minjian camp (Yu Jian, Yi Sha, Xu Jiang and others) critiqued these influences as ‘European’ or ‘colo
Read more

Self Publishing, a poem by Ouyang Yu

By Ouyang Yu
In a way, everything is self publishing. When you open your mouth to talk, you are self publishing because you don’t want someone else to speak for you even if he or she were the speech writer for Howard or Bush or Mao Zedong. When the rain decides to fall it is self publishing, on a regional scale, sometimes on a statewide scale. You can’t dismiss it as unworthily self publishing because it doesn’t fall on a national scale or international scale. Rivers in the world are self publishing on a daily and nightly basis. Even a little creek is self publishing when it winds its way through an industrial zone clogged with toxicity and waste. Birds never remain quiet because they don’t get paid for calling, their ways of self publishing that never is actually recorded in human history, not even in birds’ history, and when sometimes it does get recorded as in relaxation music they still don’t get paid and they still keep singing, their ways of self publishing. Some great self publish
Read more

Wenche Ommundsen: Not for the Faint-Hearted: Ouyang Yu: The Angry Chinese Poet

By Ouyang Yu
Image
Wenche Ommundsen: Not for the Faint-Hearted: Ouyang Yu: The Angry Chinese Poet [PAGE 595] In the title poem of Ouyang Yu's first collection,  Moon Over Melbourne , a homesick Chinese poet compares the Australian moon with the moon celebrated by countless poets in his homeland. The moon is the same, but at the same time it is different. Like the ancient Chinese moon, it inspires poetry—and madness. But in Australia, that poetry is born of frustration and loss, and of everything this foreign moon fails to be. The ‘bastard’ moon over suburban Melbourne even looks Australian. ‘Mooching’ along in an ‘air-conditioned’, ‘I-wouldn't-care-less’ kind of mood, it mimics the country's indifference towards the newcomer and towards everything else: ‘you hang on you all right you no worries mate’. 1  Australia and China are both colonizers, but they colonize differently. While Australia is content to plant ‘the rag of a flag/among your rocks’, and then retreat into lazy indifference,
Read more